Our Web Hosting’s primary objective is to value and support our subscribers wherever, whenever and however possible. Our management and staff will provide the highest level of attention and dedication to all of our subscribers.
In pursuit of our primary objective, Our Web Hosting agrees to deliver the agreed upon services, as declared in the “New Account” confirmation, to our customers at the time of purchase, subject to the following Terms of Service
Our Web Hosting utilizes an industry standard third party Registrar for domain name registration services. Once an order is placed for a new domain name through Our Web Hosting, we register the domain for the customer through the Registrar. Domains registered in this manner are not eligible for a refund and the cost for such domains will be subtracted from any service refund from Our Web Hosting. If you cancel your Our Web Hosting service, you will retain ownership of your domain name for as long as you continue to renew the domain. You may renew the domain through Our Web Hosting or through the Registrar. Domain names are only registered for a finite period of time.
Upon becoming a domain customer of Our Web Hosting, you will receive reminders immediately prior to the expiration of your registration inviting you to renew your domain name and specifying the amount of time you have to renew your domain name. In the event that you fail to renew your domain name in a timely fashion within that amount of time, your registration will expire and we may, at our sole discretion, elect to assume the registration and hold it for our own account, delete it, or sell it to a third party. You acknowledge and agree that your right and interest in a domain name ceases upon its expiration and that any expired domain name may be available for registration by a third party.
Payment for the renewal period is taken from the payment method currently on file with us at our current rates, which you acknowledge and agree may be higher or lower than the original rate for the applicable service.
Use of Website
a. Prohibition of Adult Content
Subscribers of Our Web Hosting’s services are prohibited from storing or posting adult content, or links to adult content, through the subscribed service. All material of pornographic nature is considered adult content. Online image galleries whose primary purpose is the public display of fine art or artistic mediums are not considered to be adult content.
b. Prohibition of Protected Healthcare Information
Subscribers of Our Web Hosting’s services are prohibited from creating, receiving, maintaining, transmitting and/or having access, custody or control of any Protected Healthcare Information as defined under the Health Insurance Portability and Accountability of 1996 Act (“HIPAA”).
c. Prohibition of Offensive Behavior
Racist, intolerant, “hate”, defamatory, “stalking”, invitations to fight, threatening or any communication of any nature that we decide, in our sole discretion, as being improper, will result in service termination without prior notice.
A subscriber may cancel his account at any time online via his account control panel’s “Billing Options”. If requesting a cancellation, we ask that subscriber briefly explains the reasons for doing so, as well as any suggestions on how Our Web Hosting could improve service. The cancellation will take effect immediately and the subscriber’s account will remain active until the end of the subscription. Account resumption is possible with one click from the same menu, in case you should redecide.
Disclosure to Law Enforcement
The TOS specifically prohibits the use of our service for illegal activities. Therefore, subscriber agrees that Our Web Hosting may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any court or law enforcement agency that requests such information, upon receipt of a subpoena, warrant or other legally binding order, without consent or notification to the subscriber.
The subscriber is responsible for keeping a complete and current copy of their website files as a backup on a remote system